Empowering your Mobile Workforce

Empowering your Mobile Workforce

Dennis Snider

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The traditional location-based office is rapidly becoming a thing of the past, something that can only be accelerated by the current global health crisis. Many companies now have mobile workforces working from the locations and at the hours that suit them. It’s estimated that by 2022, 1.87 billion people, 42.5% of the world’s workforce, will be mobile workers. This means it’s vital for companies to consider the ways in which they can empower these workers.

Firstly, every company should be considering BYOD (Bring Your Own Device) and CYOD (Choose Your Own Device). Just as it’s good policy to make your workers comfortable in the office by allowing them to choose their own furniture and peripherals, so people will generally work much better on devices that they like and are comfortable with. This presents significant challenges, obviously, in terms of integrating different platforms, sharing software, and data protection, particularly as, obviously, with workers using their own devices huge amounts of data are going to be leaving the office without direct company control. However, many of these problems can be solved through the use of the cloud.

Using cloud computing not only allows workers to access documentation and applications anytime, anywhere, but it can also create a consistent working environment across a company by using Remote Application Service (RAS) and Virtual Desktop Infrastructure (VDI). Controlling the desktop of all workers allows companies to host all work resources in the cloud and allow secure access to them. Doing this also makes it easier to separate personal and business data, thereby removing one of the main problems of remote working.

The final piece of the puzzle for remote workers is to digitize all paper information; remote workers still need to keep track of receipts, business cards, handouts, et cetera, so an effective means of mobile scanning is imperative. Mobile document scanners are now very small in size and can download all scanned documents into mobile devices; the ability of mobile devices themselves to undertake scanning is also rapidly improving.

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