If you are a customer or not please uninstall all versions of java from your computer and install the latest. Instructions are as follows: click "start", then click "control panel", then click "add remove programs in xp, programs and features if you have vista, or uninstall programs if you have windows 7 or 8, then look for anything called Java and click on it and select uninstall. once that is done and all are removed open the internet and go to and install the latest version by clicking the red button the page that says "free java download". call us at 352-742-3113 with any questions. thank you

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